Privacy Policy

Last updated: March 13, 2025

Introduction

At Howarth's Home Centre ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.howarthshomecentre.ca (the "Site") or engage with our services.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register on our Site
  • Place an order
  • Subscribe to our newsletter
  • Participate in contests, promotions, or surveys
  • Contact our customer service
  • Request information or materials

This information may include:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Message content when you contact us through our website forms

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Referring URLs
  • Access times
  • Pages viewed

We may also collect information about your browsing patterns using cookies and similar technologies.

How We Use Your Information

We may use your information for the following purposes:

  • Respond to your inquiries and information requests
  • Provide customer support
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Conduct internal research and development
  • Detect and prevent fraud
  • Comply with legal obligations
  • Personalize your experience with our advertising campaigns on Facebook, Google, and other platforms

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to personalize your experience on our Site. You can manage your cookie preferences through your browser settings.

Third-Party Service Providers

We may share your information with third-party service providers who help us with:

  • Marketing and advertising (including Facebook and Google Ads)
  • Website analytics
  • Email newsletter services
  • Customer relationship management
  • Customer service

These service providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.

Facebook, Google, and Social Media Advertising

We may use your information to display targeted advertisements to you on Facebook, Google, and other advertising platforms. When we use these advertising services, we may share certain information (such as email addresses) which may be converted into a hashed format to match users for advertising purposes. This allows us to show you relevant advertisements about our products, promotions, and store events.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to request deletion of your information
  • Right to restrict processing of your information
  • Right to data portability
  • Right to object to processing

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Howarth's Home Centre
288 Scott St
Fort Frances, ON P9A 1G7
Canada

Phone: (807) 274-2944
Email: info@howarthshomecentre.ca

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.